What is Xobee | 360?
Step 1:
Plan
Management
Consulting
Planning
Step 2:
Protect
Updates
Upgrades
Patches
Step 3:
Support
Onsite
Remote
Helpdesk
Step 1:
Plan
Management
Consulting
Planning
Step 2:
Protect
Updates
Upgrades
Patches
Step 3:
Support
Onsite
Remote
Helpdesk
Businesses subscribed to Xobee | 360 enjoy a fixed monthly cost for 100% of their IT support
tailored services to keep you running
We understand the unique IT challenges businesses face. Xobee | 360 is designed to reduce downtime, enhance productivity, and provide peace of mind through proactive IT management. As your business grows, our services scale with you, ensuring that your IT infrastructure always supports your success.
management
All-inclusive professional IT management and consulting from our highly qualified staff.
Unlimited Help Desk
Enjoy unlimited access to our 24/7 in-house help desk for fast and friendly issue resolution.
Flexible Hours
Flexibility of onsite and/or remote support options to meet your business requirements, day or night.
Xobee | Cloud
Access to our secure hybrid and private cloud service offerings to reduce infrastructure costs.
Flat Rate Pricing
Predictable and fixed monthly costs without any hidden fees. IT costs grow only with your successes.
Managed IT Support Calculator
Discover the cost-effectiveness of our Managed IT Support services. Use our cost calculator below to tailor your IT support needs and see how Xobee | 360 can safeguard your technology infrastructure with a budget that’s right for you. Benefit from our proactive IT management, expert help desk support, and innovative cloud services, all for a low, predictable, and flat monthly cost.
Company Information
Your Information
*Pricing estimates are preliminary and subject to change. Final cost may be adjusted following a detailed analysis of your IT infrastructure during a free consultation.
Gold Edition
Optimize operations with our Gold Edition, offering essential services at an enterprise level.Includes 10 hours per month — $150/hour overage
- Full IT Management
- OS Software Patches and Updates
- Anti-Virus Management (software not included)
- Office 365 Management
- Virtual CIO Quarterly Meetings
- Rapid Response Priority
- Cyber360 Security Software & Monitoring
- Disaster Recovery Backup Services
Gold+ Edition
Discover the full suite of features complemented by unlimited remote support.Unlimited Remote Support — On-site support billed at $165/hour
- Full IT Management
- OS Software Patches and Updates
- Anti-Virus Management (software not included)
- Office 365 Management
- Virtual CIO Quarterly Meetings
- Rapid Response Priority
- Cyber360 Security Software & Monitoring
- Disaster Recovery Backup Services
Recommended
Platinum Edition
Unlock limitless potential with our Platinum Edition, providing unlimited comprehensive support.Unlimited Onsite and Remote Support
- Full IT Management
- OS Software Patches and Updates
- Anti-Virus Software & Management
- Cyber360 Security Software & Monitoring
- Disaster Recovery Backup Services
- Office 365 Management
- Virtual CIO Quarterly Meetings
- Rapid Response Priority
Just looking for IT Support?
We have you covered
While Xobee | 360 provides ongoing support and management, our IT consulting services focus on providing expert advice and project execution for businesses needing specific solutions. Whether you are upgrading your network infrastructure or embarking on a complex IT project, our team brings over two decades of experience to guide you.
Cost-Effective
Solutions
Your infrastructure is only as good as the foundation it’s built on. Xobee designs from the ground up to ensure the most cost-effective solutions.
Expert Installation
Xobee’s expert technicians will ensure that your hardware, software, network, and infrastructure tasks are expertly executed.
Project Management
Xobee will manage your project from start to finish, allowing you to focus on your business. You will be kept up-to-date on all developments of the projects.
Easy Access
Fast Response
Quick Resolution
You might be interested in…
In addition to our state-of-the-art IT support services, we also offer a wide range of professional consulting services.
Structured Cabling
A robust structured cabling system is the foundation of modern business operations. Without reliable infrastructure, your business cannot maximize the benefits of current and future technologies. Xobee provides structured cabling services that ensure optimal performance, speed, and reliability for your business applications.
Forensic Services
Xobee is a trusted leader in computer forensic services, supporting legal and investigative efforts with our proven methodology for recovering, analyzing, and preserving digital information. Whether it’s data recovery or providing expert analysis in legal cases, our forensic services are designed to deliver accurate and reliable results.
Office in a Box
Built around the needs of small businesses: Office in a Box provides hardware, software, and support for a low monthly cost. With OiaB, you will never be surprised by the large costs of hardware and software upgrades. Enable your business while receiving 24/7 monitoring and support from the most dependable IT solution provider in the Central Valley.
There's More to Xobee than just support
Our comprehensive cybersecurity services encompass everything from 24/7/365 technology support, disaster recovery, website design, VoIP solutions, and managed security, ensuring your business is always protected and connected.
24/7/365 monitoring solutions
Managed IT support solutions
State-of-the-art phone systems
Custom website and app development
Backup management and data protection
Offsite disaster recovery options
Managed firewall and security policies
Anti-virus, malware and spam protection
Vendor management and project planning
Backup and virus protection
Structured cabling solutions
Forensic services
Xobee’s Comprehensive Managed IT Support Solutions
In today’s rapidly evolving digital landscape, businesses need more than just occasional IT assistance—they need a dedicated services provider who understands their unique technological challenges and growth objectives. At Xobee, we deliver comprehensive managed IT support solutions that empower organizations to thrive in an increasingly connected world. Our team of certified professionals combines deep technical expertise with a profound understanding of business operations to provide tailored IT solutions that drive success and ensure operational excellence.
Network Infrastructure Management
Our network infrastructure management services ensure your organization’s backbone remains robust and reliable. We implement cutting-edge solutions to monitor, maintain, and optimize your network performance, ensuring seamless connectivity and maximum uptime for your business operations.
Cloud Computing Solutions
Transform your business with our advanced cloud computing solutions that offer scalability, flexibility, and enhanced security. We help organizations leverage the power of cloud services to streamline operations, reduce costs, and improve collaboration across teams.
Cybersecurity Services
Protect your valuable assets with our comprehensive cybersecurity services provided by expert service providers. Our team implements multi-layered security protocols, conducts regular vulnerability assessments, and provides ongoing monitoring to safeguard your sensitive data from evolving cyber threats.
Help Desk Support
Experience superior technical assistance with our responsive help desk support services. Our dedicated team provides prompt resolution to IT issues, ensuring minimal disruption to your daily operations and maintaining high levels of productivity.
Data Backup and Recovery
Safeguard your critical business information with our robust data backup and recovery solutions. We implement comprehensive backup strategies and disaster recovery plans to ensure business continuity in any situation.
Software Management
Keep your software environment optimized and secure with our professional software management services. We handle everything from license management to patch updates, ensuring your systems run efficiently and remain protected.
Mobile Device Management
Enable secure mobility for your workforce with our mobile device management solutions. We help organizations implement and maintain BYOD policies while ensuring data security and user productivity.
IT Strategy and Consulting
Align your technology investments with your business objectives through our strategic IT consulting services. Our experts work closely with your team to develop and implement technology roadmaps that drive growth and innovation.
Managed IT Support: Optimizing Your Business Technology
Managed IT support is a vital service offered by a managed service provider (MSP) to oversee and enhance a company’s IT operations. Unlike maintaining an expensive in-house team, businesses can rely on managed services to handle everything from network monitoring to data protection and cloud services. A managed service provider delivers proactive monitoring and patch management, ensuring that operating systems remain secure and up to date, while providing onsite support to keep operations running smoothly with minimal downtime. This comprehensive approach addresses critical needs like safeguarding against cyber threats and ensuring regulatory compliance, allowing organizations to focus on their goals without IT disruptions.
The benefits of managed IT support are numerous, particularly for medium-sized businesses that may lack the resources to build a robust internal IT structure. By partnering with a services provider, companies gain access to specialized knowledge and a highly skilled team, all at a predictable pricing structure—such as flat fees or tiered pricing—that simplifies budgeting. Managed IT services include remote monitoring, software updates, and incident response plans to mitigate cybersecurity risks and prevent security breaches. This enables many organizations to maintain a strong security posture, leveraging expert guidance to protect against data loss and ensure compliance with industry standards.
As businesses grow, managed IT support scales seamlessly to meet evolving needs. A managed service provider customizes services plans to include advanced it services, such as data management and IT infrastructure enhancements, reducing the burden on internal resources. This proactive approach ensures many businesses experience lower costs and improved efficiency, with customer experience enhanced through reliable technology. By outsourcing to a trusted provider, organizations can confidently navigate cyber threats and maintain service levels, making managed IT support an essential strategy for long-term success.
Unlocking Efficiency with Managed IT Support
Managed IT support offers businesses a powerful way to streamline their technology operations without the complexities of managing an in-house team. By partnering with a managed service provider (MSP), organizations tap into a broad spectrum of managed services, including network monitoring, patch management, and onsite support, all designed to keep IT systems running at peak performance. This approach eliminates the need for an internal IT team to handle routine maintenance, allowing companies to redirect their focus toward innovation and strategic projects. With proactive monitoring, potential disruptions are addressed before they escalate, ensuring minimal downtime and a robust defense against cyber threats that could compromise sensitive data.
Tailored IT Solutions for Modern Businesses
For medium-sized businesses, managed IT support delivers scalable and cost-effective solutions that evolve alongside their growth. A services provider customizes services plans to address specific business needs, offering everything from cloud services to data protection without the high costs of recruiting and training specialized talent. This flexibility means companies can rely on remote monitoring and incident response to maintain optimal performance, while the managed service provider ensures compliance with industry regulations. By outsourcing IT management, businesses reduce the resource-intensive burden of technology oversight and gain the agility to adapt to market demands efficiently.
Strengthening Security and Stability
In today’s digital landscape, safeguarding against cyber threats is non-negotiable, and managed IT support provides a proactive edge. Through continuous monitoring and patch management, a managed service provider fortifies a company’s security posture, minimizing vulnerabilities that could lead to data loss or security breaches. Unlike an in-house approach, which may struggle to keep pace with evolving risks, managed IT services leverage specialized expertise to deliver comprehensive solutions. This ensures businesses operate with confidence, knowing their IT infrastructure is both secure and optimized to support long-term success.
managed it support by xobee networks
Customized Solutions for Your Business Goals
We recognize that every client organization has specific service requirements. Rather than offering standardized services priced for all, we develop strategic initiatives that align with your business goals. Our co-managed services model can complement your internal IT team or provide fully managed IT solutions. We work closely with medium-sized businesses to large enterprises, offering cloud provider services and a comprehensive range of management services that scale with your strategic planning objectives.
Comprehensive Security and Business Continuity Framework
In today’s digital landscape, data protection and enhanced security are paramount. Our managed security services incorporate multiple layers of protection, including disaster recovery solutions. We stay current with industry regulations across various application service providers and ensure your sensitive data is protected. Our communication services and cloud computing solutions are designed to offer remote assistance while maintaining the highest security standards, supporting your business continuity needs.
Transparent Communication and End User Support
We believe in building strong partnerships through operational excellence and dedicated technical assistance. Our service delivery team provides fully managed support services with clear visibility into your IT environment. Through professional services automation, we maintain consistent service quality across all specific services we provide. This approach ensures both cost-effective solutions and superior end-user support for your internal teams.
Strategic Value and Operational Efficiency
Our managed IT services deliver comprehensive value while optimizing your IT management resources. We leverage specialized expertise to proactively manage your infrastructure monitoring needs and enhance system performance. Our strategic initiatives help streamline business operations through effective cloud management and network monitoring. Whether you need on-site support or remote management, our services-managed approach focuses on delivering business-forward solutions that align with your strategic planning goals. We work alongside your internal IT team to ensure seamless integration of our professional services, ultimately driving operational excellence and enhanced security across your enterprise computing environment.
Why Pick Xobee For Your Managed IT Support Needs
With over a decade of experience in delivering managed IT services, we have established ourselves as a trusted technology partner for businesses across various industries. Our commitment to excellence and deep understanding of modern IT infrastructure enables us to provide solutions that drive real business value. We combine technical expertise with industry best practices to deliver managed IT support services that help organizations achieve their strategic objectives while maintaining optimal operational efficiency.
Our approach to managed IT support is rooted in proactive management and strategic thinking. We don’t just solve problems—we prevent them before they impact your business. By leveraging professional services automation and advanced monitoring tools, we ensure your IT environment operates at peak performance while you focus on growing your business.
Proactive Technology and System Monitoring
Xobee’s approach to IT management extends beyond basic desk support. Xobee implements sophisticated infrastructure monitoring systems that continuously track your network monitoring, system performance, and security services. This proactive monitoring stance, combined with remote monitoring and patch management, allows us to manage potential issues before they impact your business operations. Our 24/7 system monitoring during and outside business hours ensures operational efficiency, while our proactive maintenance strategies help prevent disruptions to your enterprise computing environment.
Deep Industry Expertise and Technical Assistance
Xobee’s internal teams consist of IT professionals who provide comprehensive solutions for your IT infrastructure needs. We offer both on-site support and remote assistance, ensuring your IT systems receive optimal care. This dual approach to service delivery means you benefit from both remote management capabilities and onsite support when needed. Our expertise spans cloud management, mobile devices, and operating systems, making us a versatile IT company capable of handling your complete IT environment.
Frequently Asked Questions About
managed it support services
What exactly is included in managed IT support services?
Our managed IT support services encompass comprehensive technology management, including network monitoring, security management, help desk support, cloud services, data backup, and strategic IT planning. We provide both remote and on-site support to ensure all your IT needs are met effectively.
How does co-managed IT support work with our internal IT team?
We work collaboratively with your internal IT team, complementing their capabilities with our specialized expertise and resources. This partnership allows for optimal resource allocation and ensures comprehensive coverage of all IT needs while maintaining clear communication and responsibility channels.
What are the cost benefits of managed IT support?
Managed IT support provides predictable monthly costs while eliminating the need for large capital investments in IT infrastructure and staffing. This model often results in significant cost savings through improved efficiency, reduced downtime, and optimized resource utilization.
How do you ensure data security and compliance?
We implement multi-layered security protocols, conduct regular security assessments, and maintain compliance with industry regulations. Our security measures include advanced threat protection, encryption, access controls, and continuous monitoring of your IT environment.
Recommended
Platinum Edition
Unlock limitless potential with our Platinum Edition, providing unlimited comprehensive support.- Unlimited Onsite and Remote Support
- Full IT Management
- OS Software Patches and Updates
- Anti-Virus Software & Management
- Cyber360 Security Software & Monitoring
- Disaster Recovery Backup Services
- Office 365 Management
- Virtual CIO Quarterly Meetings
- Rapid Response Priority
Gold+ Edition
Discover the full suite of features complemented by unlimited remote support.- Unlimited Remote Support — On-site support billed at $165/hour
- Full IT Management
- OS Software Patches and Updates
- Anti-Virus Management
- Office 365 Management
- Virtual CIO Quarterly Meetings
- Rapid Response Priority
Gold Edition
Optimize operations with our Gold Edition, offering essential services at an enterprise level.- Includes 10 hours per month — $150/hour overage
- Full IT Management
- OS Software Patches and Updates
- Anti-Virus Management
- Office 365 Management
- Virtual CIO Quarterly Meetings
- Rapid Response Priority
satisfaction is our guarantee
Xobee will tailor your website according to your specific vision; we pride ourselves on our unwavering dedication to every client’s individual needs.
★★★★★
“We are very pleased with our 10+ year partnership with the Xobee team! They provide exemplary customer service. Their exceptional expertise always produces professional, high-quality work. We look forward to continuing to work with such a great team!”
★★★★★
“We were thrilled with the design deliverables that Xobee Networks created for our startup, under a tight timeframe no less. In addition to developing our operating system, they created our logo, a beautiful and rich website, and launch advertising for our business.”
★★★★★
“Xobee Networks staff was professional from beginning to end. I was given Board direction to get multiple vendor quotes for development of a new website. In reviewing all the proposals received, Xobee’s proposal was professionally presented, easy to understand, and priced reasonably. I worked with Bryan Smith to develop the consultant agreement and then was introduced to his team, Cody and Tyler, who assisted with development and launching of the new website. Throughout the website development process, Xobee’s staff took the time to understand client goals and design preferences. They kept in touch regarding their progress, patiently answered questions, quickly addressed any change requests, coordinated with another media agency to transfer domain hosting, and provided thorough website training. The only odd thing I experienced was receiving invoices for services that were not yet provided. For example, getting an invoice for monthly website maintenance service even though the website was still in design. I contacted their billings department and was told to disregard the invoice as it was something their accounting software does routinely and was assured it would be removed. Overall, I would highly recommend Xobee Networks for your web design needs.”
★★★★★
"Xobee Networks has been and continues to be a great asset to Boretti, Inc. Our company initially engaged with Xobee to host and address some email issues with our company, which they did seamlessly. They also provided input on the back end of our websites to improve security and stability: we commissioned them to redo our websites, and the compliments continue to come in—they make us look good to our customers and prospects to match the quality and level of service we provide. Additionally, Xobee provides video editing and supports digital marketing, helping us communicate much better in what we do. Xobee helps in so many ways: they are eager, they listen before solving issues, they check with the client to ensure what they do is what is expected, and they make IT familiar instead of using lingo most business owners don't understand. You won't be isolated with Xobee Networks: they become part of your team."
★★★★★
"Working with Xobee Networks has been so beneficial to our organization. We researched web developers and talked with a few before landing with Xobee. They have been professional yet approachable. They listened to our needs and met us with knowledge, cooperation, and insight at every point in the process. As a small nonprofit, they understood our goals and worked with us every step of the way, and the results have been more than we’d hoped for. A great company, a great team, and most importantly, an open and instructive partner. We highly recommend Xobee Networks. High marks to Bryan, Cody, and Tyler."
