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HOSTED MICROSOFT® EXCHANGE®

Windows: Outlook 2013

This article will assist you with setting up Outlook 2013 with your Hosted Exchange mailbox.

  1. Windows 7: Start Menu -> Control Panel. Double-click on “Mail”. Windows 8: Open the “Charms” by moving your mouse to the top right of your screen. Select Search. (Search for “Mail”)
  2. When the Mail Control Panel opens, select “Show Profiles“.
  3. Select “Add” to add a new profile. Enter any name you wish and select “OK“.
  4. Select “Manual setup or additional server types“. Click “Next“.

  1. On the “Choose Service” page, select “Microsoft Exchange Server or compatible service“. Click “Next“.

  1. On the “Server Settings” page, enter the following:
    1. Server“: outlook
    2. User Name“: user@domain.com
    3. Use Cached Exchange Mode“: Checked

  1. Click the “More Settings…” button.
  2. Go to the “Connection” tab.
  3. Under “Outlook Anywhere“, check “Connect to Microsoft Exchange using HTTP“.

  1. Click the “Exchange Proxy Settings…” button.
    1. Within the box titled “Use this URL to connect to my proxy server for Exchange“, enter the following URL: “mail.bctexchange.com” (Without quotes)
    2. Ensure both checkboxes are checked:
      1. Connect using SSL only
      2. Only connect to proxy servers that have this principal name in their certificate
    3. Within the box titled “Only connect to proxy servers that have this principal name in their certificate“, enter the following: “msstd:mail.bctexchange.com” (Without quotes)
    4. Ensure both checkboxes are checked:
      1. On fast networks, connect using HTTP first, then connect using TCP/IP
      2. On slow networks, connect using HTTP first, then connect using TCP/IP
    5. Within the box titled “Use this authentication when connecting to my proxy server for Exchange“, select “Basic Authentication“.

  1. Click “OK” in the “Microsoft Exchange Proxy Settings” window.
  2. Click “OK” in the “Microsoft Exchange” window.
  3. Within the window titled “Add Account“, click “Check Name“. If you’re prompted to enter your Username and Password, do so now.
  4. Once the “Server” and “User Name” fields are underlined, click “Next“.

  1. Click “Finish” to complete the configuration.

  1. Finally, launch Outlook. Your email should begin downloading shortly.

Personal computer

Need help setting up Outlook 2016, Outlook 2013 or Outlook 2010 on your computer? No need to worry, we have you covered.

Mobile device

Sometimes it’s the most beautiful things that give us the most trouble. Here is a quick guide to getting Outlook working on your iPhone or Android device.

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