FRESNO, California – Cody Sarhan, Communications Specialist

Businesses across the country, and especially in California, are witnessing a significant uptick in an insidious type of cybercrime known as “CEO Fraud.” This scam involves cybercriminals impersonating company executives to deceive employees, customers, or vendors into transferring funds or sensitive information. This is not only damaging to a company’s finances but can directly impact the reputation and trust of the company’s executive leadership. For a small business, this damage can send ripples out into the community, which are challenging to overcome.

Learn more: How Xobee can help protect your business from scammers

The Threat of CEO Fraud for Small Businesses

In 2022, the FBI’s Internet Crime Complaint Center reported a staggering loss of over $2.4 billion due to BEC scams, which include CEO Fraud. This alarming statistic underscores the growing sophistication and frequency of these attacks. CEO Fraud specifically targets organizations of all sizes, but small businesses often bear the brunt due to limited cybersecurity resources.

For small businesses, successful CEO Fraud attacks can result in substantial financial losses, damage to customer trust, and long-term reputational harm. The lack of robust security protocols and employee training in smaller organizations makes them easy targets for cybercriminals.

The Personal Impact on CEOs

CEO Fraud poses a significant risk not just financially, but also in terms of the reputational damage it can inflict on company leaders and their standing within the community. For CEOs, especially in small businesses, their personal reputation is often deeply linked to their company’s image. An incident of CEO Fraud can quickly erode trust and credibility among employees, clients, and community members, casting a shadow over the CEO’s leadership and the company’s integrity.

In smaller, close-knit communities, where business leaders are prominent figures, the repercussions of such fraud can extend beyond professional boundaries, affecting personal and social standing. This situation highlights the critical need for robust cybersecurity measures and effective communication strategies to prevent such attacks and manage their potential fallout. Maintaining a strong cybersecurity posture not only protects the business but also safeguards the CEO’s reputation and the trust they have cultivated in their community.

Learn more: How Xobee can help protect you and your company’s inbox from fraudsters

How CEO Fraud Works

CEO Fraud typically begins with phishing emails, where attackers pose as company executives or high-ranking officials. These emails often convey a sense of urgency, pressuring the recipient to act quickly and bypass normal procedures.

Example of Fraudulent Email

📷 Source: IT Governance USA

Xobee Is Committed to Helping You Stay Cybersecure

We can help fortify your businesses against these threats. By offering comprehensive cybersecurity solutions, we help you stay informed and proactive; offering the key to resilience.

The rise in CEO Fraud is a clarion call for businesses, especially small enterprises, to bolster their cybersecurity defenses. With the expertise and support of Xobee, businesses can navigate these challenges more effectively, safeguarding their assets, reputation, and future.

For more insights into cybersecurity and the latest in tech trends, contact one of our highly skilled technicians today.

Xobee now has engineers servicing clients within Fresno, Clovis, Madera, San Jose, Sacramento, San Francisco & the Bay Area, Los Angeles, Santa Monica, Las Vegas, Bakersfield, San Diego, San Luis Obispo, Anaheim, Palm Springs, and more.

Cody Sarhan | Communications Specialist, Xobee Networks

FRESNO, California – Cody Sarhan, Communications Specialist

As businesses delve into the open enrollment period, a surge in scam attacks poses a significant threat. These scams, often sophisticated and convincingly deceptive, aim to exploit the complexities and sensitivities of open enrollment processes. In 2023, the landscape of these scams has evolved, demanding heightened vigilance and robust cybersecurity measures.

“You really want to make sure that you are doing it with legitimate websites, with legitimate (phone) numbers… because scammers do really prey and use those high-pressure sales tactics. They want you to do it right now… before you get off the phone.” — Alyssa Parker, Better Business Bureau of the Carolinas

According to a report by Certified Mail Labels, open enrollment periods have become a prime season for scammers. They exploit this time by impersonating legitimate entities, offering fraudulent health plans; phishing for personal and financial information. The Federal Trade Commission also warns of the increasing sophistication of these scams, with losses to business imposters alone reaching $2.6 billion, in 2022.

Learn more: How Xobee can help protect your business from scammers

Tactics Employed in Open Enrollment Scams

The Xobee Advantage

At Xobee, we specialize in fortifying businesses against such cyber threats. Our approach includes:

► Employee Education. We provide comprehensive training to employees, making them aware of the signs of phishing and other scam tactics.

► Advanced Email Filtering. Implementing sophisticated email filtering solutions to intercept and quarantine phishing attempts.

► VoIP Phone Service. With features such as call encryption, authentication, and the ability to trace and block fraudulent calls, VoIP technology can significantly mitigate the risk of falling victim to these phone scams.

► Regular Security Audits. Conducting thorough audits to identify and rectify potential vulnerabilities in your IT infrastructure.

► 24/7 Monitoring. Continuous monitoring of your network for any suspicious activities, ensuring immediate response to potential threats.

Learn more: How Xobee help protect you with our secure VoIP Phone Service

The open enrollment period should be a time for making informed decisions about healthcare and benefits, not for worrying about cyber threats. With Xobee’s expertise in cybersecurity, businesses can navigate this period safely, ensuring the security of their employees’ sensitive information. By partnering with us, you’re not just choosing a service provider; you’re choosing peace of mind in an increasingly dangerous world when it comes to scammers.

For more insights into cybersecurity and the latest in tech trends, contact one of our highly skilled technicians today.

Xobee now has engineers servicing clients within Fresno, Clovis, Madera, San Jose, Sacramento, San Francisco & the Bay Area, Los Angeles, Santa Monica, Las Vegas, Bakersfield, San Diego, San Luis Obispo, Anaheim, Palm Springs, and more.

Cody Sarhan | Communications Specialist, Xobee Networks

FRESNO, California – Cody Sarhan, Communications Specialist

Social media has evolved into a cornerstone of small business strategy, offering unparalleled opportunities for marketing, customer engagement, and brand building. For many small businesses, platforms like Facebook, Twitter, and Instagram are not just tools; they are vital arteries that connect them to their customer base and the wider market. However, this dependency on social media comes with a significant caveat: heightened vulnerability to cyber threats.

According to a survey released last year, more than 50% of businesses encountered at least one cyberattack that originated from social media platforms.

Small businesses, in particular, face a unique set of challenges in this arena. Often operating with limited resources and cybersecurity expertise, they become attractive targets for cybercriminals. These criminals exploit social media to orchestrate attacks ranging from phishing scams to malware distribution, capitalizing on the lesser-guarded digital fronts of smaller enterprises. The impact of such breaches can be devastating, leading to loss of customer trust, financial damage, and in severe cases, the closure of the business.

Learn more: How Xobee can help backup and restore your data in the event that it’s stolen

The Social Media Security Challenge

Social media platforms, by their very nature, are designed for sharing information. However, this openness can be a double-edged sword for businesses. Cybercriminals often exploit these platforms to orchestrate attacks, ranging from phishing scams to the spread of malware. A study by Verizon’s 2023 Data Breach Investigations Report highlights that 83% of breaches involved external actors and the three primary ways in which attackers access an organization are stolen credentials, phishing and exploitation of vulnerabilities — a number that has been growing with the increased use of social media for business purposes.

Learn more: How Xobee can help you protect your data with data encryption

Entry Points for Breaches

► Phishing Scams. Cybercriminals often use social media to send phishing messages, which appear to be from a legitimate source but are designed to steal sensitive information.

► Malware Distribution. Social media can be used to distribute malware, either through direct messages or through compromised ads.

► Account Takeovers. Hackers can gain access to a company’s social media account and use it to disseminate harmful content or steal sensitive data.

Partnering with Xobee for Enhanced Cybersecurity Health

Maintaining good cybersecurity health is a continuous process that can be challenging, especially for small businesses. This is where Xobee steps in, offering tailored solutions to enhance your cybersecurity posture.

Our cybersecurity services include top-tier data encryption to safeguard your sensitive information. This ensures the security of your business and customer data, even in the event of account compromises. Our encryption solutions are key to maintaining data integrity and confidentiality, providing a crucial defense against cyber threats.

Complementing our encryption services, we also offer comprehensive backup strategies. Our team expertly tailors these strategies to your business needs, ensuring regular data backups and quick restoration in case of a cyber incident. This approach not only minimizes potential data loss but also guarantees business continuity, keeping your operations resilient in the face of cyber challenges.

By partnering with Xobee, small businesses gain access to expert guidance and state-of-the-art cybersecurity measures, ensuring that their social media and broader digital operations are secure against evolving cyber threats.

For more insights into cybersecurity and the latest in tech trends, contact one of our highly skilled technicians today.

Xobee Networks now has engineers servicing clients within Fresno, Clovis, Madera, San Jose, Sacramento, San Francisco & the Bay Area, Los Angeles, Santa Monica, Las Vegas, Bakersfield, San Diego, San Luis Obispo, Anaheim, Palm Springs, and more.

Cody Sarhan | Communications Specialist, Xobee Networks

FRESNO, California – Cody Sarhan, Communications Specialist

A new deceptive tactic in phishing scams known as the “Broken Phone Scam,” has seen a recent rise in attention, posing significant risks to unsuspecting individuals. This scam, which cleverly manipulates human emotions and trust, involves fraudsters sending text messages to victims, pretending to be a known contact, such as a family member or friend, who has damaged their phone and urgently needs financial assistance.

This deceptive tactic preys on the goodwill of unsuspecting individuals, leveraging social engineering to extract money. Xobee aims to shed light on this scam, empowering our readers with the knowledge to stay protected.

The Mechanics of the Scam

The scam typically begins with a text message from an unknown number. The sender claims to be a friend or family member who has supposedly damaged their phone, rendering them unable to use their usual contact number. They often express urgency, stating they need immediate financial help to pay for a new phone or a repair. The convincing nature of these messages, often personalized with information gleaned from social media or other sources, can easily deceive recipients into believing the request is legitimate.

How to Protect Yourself

This scam has seen a rise in various regions, as reported by CTV News Barrie. Victims, under the impression of aiding a friend, find themselves financially defrauded. The scam’s effectiveness lies in its exploitation of trust and urgency. By impersonating someone close to the victim, scammers bypass typical skepticism. The urgent nature of the request further clouds the victim’s judgment, prompting quick action.

► Verify the Sender. If you receive such a message, contact the person on their known number or through another method to confirm their identity.

► Be Skeptical. Approach unexpected requests for money with caution, even if they seem to come from known contacts.

► Educate Others. Share information about this scam, especially with those who may be more vulnerable.

Stay Cybersecure with Xobee Consulting

The Broken Phone Scam is a stark reminder of the evolving nature of cyber threats. At Xobee, we emphasize the importance of staying informed and vigilant, providing updated information, training, and tools to help individuals and businesses recognize and avoid falling prey to such scams. By understanding and spreading awareness about such scams, we can collectively fortify our defenses against these digital predators.

For more insights into cybersecurity and the latest in tech trends, contact one of our highly skilled technicians today.

Xobee Networks now has engineers servicing clients within Fresno, Clovis, Madera, San Jose, Sacramento, San Francisco & the Bay Area, Los Angeles, Santa Monica, Las Vegas, Bakersfield, San Diego, San Luis Obispo, Anaheim, Palm Springs, and more.

Cody Sarhan | Communications Specialist, Xobee Networks

FRESNO, California – Cody Sarhan, Communications Specialist

STEM careers are the cornerstones of innovation and progress, shaping our present and sculpting our future. Join Xobee Networks in celebrating innovation and opportunity in these fields, this Thursday, November 16th from 11 AM to 2 PM PT at Clovis Community College, building AC1 in the Open Computer Lab.

As a leader in the technology sector, we’re excited to participate in the Clovis Community College STEM Career Fair. This event symbolizes more than just a meeting of minds; it’s a beacon of opportunity for both the current and upcoming generations.

We’re the #1 MSP in the Central Valley and growing! With over 5,000 clients across California, a robust team of over 100 employees nationwide, and a history of financing over 10 innovative companies, our presence at the STEM Career Fair is not just about recruitment; it’s about inspiring a new wave of tech enthusiasts.

Learn More: Careers in Technology at Xobee Networks

We believe in the power of technology to change the world. Our fields of expertise, including cybersecurity, data science, cloud computing, network engineering, IT consulting, and web/app development, are not just careers – they are pathways to making a tangible impact in the tech landscape.

We invite passionate and driven students to visit our booth at the STEM Career Fair. Engage with our team, learn about our groundbreaking projects, and discover how a career with us is not just a job – it’s a journey into the heart of innovation.

Why Choose a Career in Technology with Xobee Networks?

Choosing a career with us means embracing change and leading it. The technology sector is an ever-evolving industry in that we are not just participants but trailblazers. We offer a dynamic, exciting, and growth-oriented career path, where every day brings new challenges and opportunities.

Join Us in Shaping the Future

The Clovis Community College STEM Career Fair is more than an event; it’s a starting point for aspiring STEM professionals. We are eager to meet the bright minds ready to embark on a fulfilling career path in technology. Together, let’s explore the endless possibilities and shape a future where technology and innovation lead the way.

As we gear up for this exciting event, we extend an open invitation to all students with a passion for STEM. Visit us at the Xobee Networks booth, where your journey towards a groundbreaking career in technology awaits. Let’s innovate, inspire, and lead together into a future bright with possibilities.

Cody Sarhan | Communications Specialist, Xobee Networks

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FRESNO, California – Cody Sarhan, Communications Specialist

ChatGPT has gained global recognition as a prominent tool, providing AI-powered natural language text services to a vast audience. However, its widespread adoption has also attracted the attention of cybercriminals who are exploiting the chatbot’s popularity to deceive unwary individuals.

Before tools like ChatGPT, the easiest way to identify if an email was a scam or not was to examine how it was written. Red flags such as poor English and grammar, and a vague interpretation of your company, position, or job duties would be dead giveaways that somebody was not who they seemed.

“With these new AI technologies that help people write, it’s almost impossible to discern some of these fishing attacks from a legitimate email at this point.” — Alex Hamerstone, TrustedSec

How Scammers Pretend to Be Your Company CEO

Capable of producing highly convincing natural language text, ChatGPT, and other generative text AI models, have created a paradigm shift in the phishing scam industry. While these innovations have ushered in a new era of possibilities, they have also opened the floodgates to a wave of sophisticated scams, where fraudsters exploit these technologies to craft deceptive emails and messages.

Learn more: How Xobee can protect your email inbox

Pulling from interviews, social media, press releases, and more, scammers can generate convincing scripts that mimic the tone, writing style, and company knowledge of your CEO. This has led to a surge in phishing attacks, where malicious actors send emails or messages that appear to be from trusted entities, with the intent of stealing sensitive information or deploying malware.

The Threat to Small Businesses

The best and most secure decision you can make when avoiding any form of cyberattack — whether it’s scammers, viruses, ransomware, or more — is to invest in a cybersecurity budget. Small businesses, often lacking the robust cybersecurity infrastructure of larger corporations, are particularly vulnerable to these AI-generated scams. The personalized and convincing nature of these fraudulent communications makes them difficult to detect, increasing the likelihood of employees falling victim to these schemes. This not only puts the company’s sensitive data at risk but can also result in financial losses and damage to the business’s reputation.

To combat the threat of AI-generated scams, small businesses must fortify their digital defenses, and this is where email protection services come into play. Hosted Exchange, for instance, provides a secure and reliable email hosting solution, complete with built-in security features designed to filter out malicious content and protect users from phishing attempts.

Learn more: How Xobee can protect your email from spam, viruses, and more

Contact Xobee Today & Protect Your Business

As scammers continue to harness the power of generative text AI models to execute sophisticated scams, the importance of robust email protection services and VoIP phone services cannot be overstated. Xobee can help protect your businesses from these rising threats. We can help you safeguard your assets, and ensure the security and integrity of your business communications.

Contact one of our highly skilled technicians now to learn how you can protect yourself from scammers and spam calls.

Xobee Networks now has engineers servicing clients within Fresno, Clovis, Madera, San Jose, Sacramento, San Francisco & the Bay Area, Los Angeles, Santa Monica, Las Vegas, Bakersfield, San Diego, San Luis Obispo, Anaheim, Palm Springs, and more.

Cody Sarhan | Communications Specialist, Xobee Networks

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